At Radiation Global, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.
1. Return Period
You have 30 days from the date of delivery to return any product for a refund or exchange. To be eligible for a return, the item must be unused and in the same condition that you received it, along with the original packaging.
2. Return Process
To initiate a return, please contact our customer service team at support@prepared-turkey.10web.me to obtain a Return Merchandise Authorization (RMA) number. Include your order number and reason for the return.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
4. Non-Returnable Items
Some items are non-returnable, including opened or used products, custom orders, and gift cards. Please check the product description for specific return information.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges
If you need to exchange a product for the same item or a different one, please contact us for assistance. We will guide you through the exchange process.
If you have any questions regarding our Refund and Return Policy, please contact us.
